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With our expertise on all types of notarial and legalisation requests, you can be confident that the simplest and fastest solution will be provided to you.
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Identification Requirements

Notaries are required to keep records of clients and ensure appropriate identification of the client has taken place.

Please make sure you bring with you:

5

Photographic Identification

This should be an unexpired passport, drivers licence or national identity card.

5

Proof of address

This should be dated within the last 3 months and can be a utility bill or bank statement.

If you don’t have some of the above available, please speak to us and we can advise on how best to satisfy our requirements.
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For business clients, notaries will (in addition to checking your personal identity) often need to establish that the company or organisation which you represent actually exists and in many cases that you are authorised to represent that company or organisation. In the case of companies or organisations based in the United Kingdom, the notary will generally conduct his own checks to satisfy himself that the company or organisation exists. In some cases (particularly for companies or organisations established overseas) he may ask you to produce certain documents. These might include a certificate of incorporation, good standing certificate or other similar evidence.
If the notary has to certify your authority to represent a company or organisation, additional documentation will be requested, for example:-  
  • Constitutional documents (e.g. memorandum and articles of association)
  • Power of Attorney
  • Chamber of Commerce certificate
  • Board Resolutions
  • Authorised signatory book (in the case of banks)
Your notary will be happy to advise exactly what will be required in any particular case.
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Regulatory Information

Our notarial practice is regulated through the Faculty Office of the Archbishop of Canterbury:

The Faculty Office
1, The Sanctuary
Westminster
London
SW1P 3JT

Telephone: 020 7222 5381
E-mail: Faculty.office@1thesanctuary.com
Website: www.facultyoffice.org.uk

If you are dissatisfied about the service you have received, please do not hesitate to contact our firm:

Wharf Notaries
40 Bank Street
Level 18
Canary Wharf
London
E14 5NR

Telephone: 0203 576 1349
E-mail: hello@wharfnotaries.com                                          Website: www.wharfnotaries.com

If we are unable to resolve the matter you may then complain to The Notaries Society, of which all our notaries are members, who have a Complaints Procedure which is approved by the Faculty Office. This procedure is free to use and is designed to provide a quick resolution to any dispute.

In that case please write (but do not enclose any original documents) with full details of your complaint to:

The Secretary of The Notaries Society
Old Church Chambers
23 Sandhill Road
St James
Northampton NN5 5LH

Telephone: 01604 758908
E-mail: secretary@thenotariessociety.org.uk

If you have any difficulty making a complaint in writing, please do not hesitate to call The Notaries Society/the Faculty Office for assistance. Finally, even if you have your complaint considered under the Notaries Society Approved Complaints Procedure, you may at the end of that procedure, or after a period of 6 months from the date you first notified us that you were dissatisfied, make your complaint to the Legal Ombudsman*, if you are not happy with the result: Legal Ombudsman PO Box 6806, Wolverhampton WV1 9WJ Telephone: 0300 555 0333 E-mail: enquiries@legalombudsman.org.uk Website: www.legalombudsman.org.uk If you decide to make a complaint to the Legal Ombudsman, you must refer your matter to the Legal Ombudsman: Within six months of receiving a final response to your complaint and *certain kinds of commercial entities are not eligible to make a complaint to the Legal Ombudsman – please refer to the Legal Ombudsman Scheme Rules or consult the Faculty Office.

Insurance

In line with regulatory requirements, our notarial practice is protected by professional indemnity insurance to a limit of liability of £1,000,000.00 for any one claim. Our notaries are also protected by fidelity insurance through the Notaries Guarantee scheme.

Wharf Notaries in London

Contact Wharf Notaries in London's Docklands today for a quick quote, or to learn more about our document legalisation, notarisation and apostille services.

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